For Urgent Counseling Needs Only The drop-in counseling center is available to people who are in need of resolving urgent but non-emergent situations. The drop-in center is located in Skokie, IL. If you’re experiencing mental and emotional discomfort during regular business hours, no need to call ahead, you can just come in. If you are experiencing mental or emotional discomfort outside of regular business hours, call us at (847) 673-8577, and you will be connected to a Counselor immediately, who will be happy to meet with you and assist you. There is a $75/hour fee for urgent mental health counseling, and no fee for low-income clients with any Medicaid plan.